
Your Patterns
The sample data refers to the data of ready-to-wear garments, not the data of body measurements.
Can I delete or archive my patterns?
Of course, but what I want to say is that the clothing patterns you provided are confidential to us. We will not disclose them to anyone else. If you insist on deleting them, we will follow your instructions. You can also keep your clothing samples here for future orders as a reference.
Why are the data of my clothing pattern different from the body measurement data I submitted?
The garment pattern data refers to the data of the custom-made clothes, not the measurement data of your body.
Can I use the data of the clothes I purchased before?
Sure. If the clothes you bought before still fit you, the data of this piece of clothing can be used as a reference. If possible, please send this piece of clothing to us. In this way, the resulting garment will definitely fit you.
What if I want to match a previous order?
Don’t worry. The measurement data for each order and the clothing pattern data are all stored in our database. When processing the next order, we can quickly retrieve the data.
Are you missing measurements?
If you notice that a certain measurement data in an order has disappeared, don’t worry. Our system is undergoing an upgrade, but the data is still complete. Once our system completes the upgrade, the data will be fully available again.
If you have any other questions regarding the management of clothing patterns and the review of measurement data, please feel free to contact us via WhatsApp or email.